A number of our customers that use Google Chrome have reported to us in the last few days that reporting options weren’t working for them, the checkboxes seemed frozen and unresponsive. This was caused because Google released an update to Chrome (version 48) over the weekend, and this update had some unfortunate bugs that not only broke the reporting in UCare but also checkboxes on other websites.

The temporary solution was to use another web browser but thankfully we’ve been able to develop a workaround that fixes the reporting options. Google Chrome is normally such high quality that this caught us by surprise as much as it may have you, even so we want to apologize for any inconvenience this may have caused.

Search speed improvements

For our customers that have more than 2000 people in UCare we’ve been working on performance. Now when searching or when checking people in you will notice that the speed is much improved. We have more work planned in regard to search so expect to see this to continue to improve.

With these and other updates we’re working hard to make UCare smarter and easier to use, if you have any feedback we’d love to hear from you, simply email support@ucarehq.com.

Latest From the Blog

Issues

🛑 macOS Catalina & DYMO printing issues

8 October 2019
macOS Today Apple has released the latest version of the macOS operating system. It’s available as a free upgrade for most iMacs and MacBook’s, but if you are using a DYMO printer for check-in then DO NOT UPGRADE YET. Apple create great products and updates the software for free every year, and like clockwork macOS …
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Updates

Kiosk updates: multiple label designs, custom details and emoji ⭐ 🎁 👋

26 September 2019
Here are the details on some updates to the check-in kiosk that we rolled out this week. First up if you go to Check-in settings you’ll notice that you can now upload multiple DYMO Nametags and DYMO Security Tickets. You can also enable one or more “More detail” types that are then available to include …
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Help

TIP: How to insert emoji in bulk SMS ????

3 May 2019
For those churches that are using the bulk SMS features in UCare we wanted to share a quick tip on inserting emoji (e.g. ????????????????‍♂️????✝) when using Windows 10 or macOS.   How to insert emoji on Windows 10 Place the keyboard cursor at the point where you want to insert the emoji. Use the keyboard …
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