In the last few days we’ve had some of our users reporting that label printing with a DYMO isn’t working. It seems that Google in the past week has started upgrading users from a 32bit version of Chrome to a 64bit version. It all sounds a bit techo but basically it means the DYMO printers aren’t working for these users. We are working with DYMO to resolve this but in the mean time if you’re experiencing this issue you’ll need to use another web browser such as Firefox, Internext Explorer or Safari. You can find links to download one of these browsers at www.browsehappy.com.

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Issues

🛑 macOS Catalina & DYMO printing issues

8 October 2019
macOS Today Apple has released the latest version of the macOS operating system. It’s available as a free upgrade for most iMacs and MacBook’s, but if you are using a DYMO printer for check-in then DO NOT UPGRADE YET. Apple create great products and updates the software for free every year, and like clockwork macOS …
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Updates

Kiosk updates: multiple label designs, custom details and emoji ⭐ 🎁 👋

26 September 2019
Here are the details on some updates to the check-in kiosk that we rolled out this week. First up if you go to Check-in settings you’ll notice that you can now upload multiple DYMO Nametags and DYMO Security Tickets. You can also enable one or more “More detail” types that are then available to include …
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Help

TIP: How to insert emoji in bulk SMS ????

3 May 2019
For those churches that are using the bulk SMS features in UCare we wanted to share a quick tip on inserting emoji (e.g. ????????????????‍♂️????✝) when using Windows 10 or macOS.   How to insert emoji on Windows 10 Place the keyboard cursor at the point where you want to insert the emoji. Use the keyboard …
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