Prior to the holiday’s we were working on improving performance and also adding recent items to every search box. We’ve just released those updates and wanted to let you know what the changes are.

First up, when you now focus on a search box, a drop down of the items you’ve recently viewed/selected will display immediately. The benefit to you is that instead of having to search for the item you want the item will often be in the drop down list, which is much faster.

Please note; to accommodate this additional feature we’ve made a change to the location of the recent item list. The recent item list used to be in the left hand nav-bar, now you’ll find it simply by clicking on the search box at the top of the page. You’ll also find the link to “Latest activity” here, remember Super admin’s this option will let you see not just your activity but everyone’s activity, this way you can ensure everyone is using people’s personal information appropriately.

You may also notice that we’ve added a new toggle to the top of the left nav-bar to either keep the nav-bar open or close it, try it out we’re sure many of you will appreciate it.


Performance wise you should find that things are humming along even better than before, we’ve improved the speed of many pages (some by a factor of 10) and you’ll also find that searching is now much faster by a factor of 100.

We’re not finished with performance either, we’re automatically collecting new metrics so that we can identify the slowest parts of UCare, this will allow us to identify where best to apply further same performance enhancements. Using these new metrics we’ve already identified that search groups that find people related to other people were running terribly slow, now the speed of those search groups are at least 100 times faster.

In fact we were able to improve their speed so much that we were able to enable a search option to find people that “live with” other people, previously this was so slow that it timedout after 3 minutes. For example some of our users wanted to find all people that live with children that attend the kid’s ministry and are also over 18, that way helping them identify parents where the correct relationship hasn’t been added yet. This is now not only possible but performs very well.


With these and other updates we’re working hard to make UCare smarter and easier to use, if you have any feedback we’d love to hear from you, simply email

Latest From the Blog


Re-sync Planning Center

5 March 2019
Many of our churches currently use Planning center services to plan their services and schedule people for different service roles. UCare has supported syncing people to Planning center so that you could roster them for these positions, this meant that you didn’t need add people to two systems, or update a person in Planning center …
Read More

Grow your church donations with Pushpay

16 August 2018
Would you like to provide your church attenders and visitors with opportunities to be more generous, so that your church has the financial resources to more effectively be the Church in the world? Which church leader wouldn’t this and yet research shows that only about 20% of people give regularly to the church they attend. …
Read More

RESOLVED: Slow DYMO printing

26 April 2018
Many churches are using DYMO printers for printing name labels as part of check in. DYMO has notified us that a third party that their Windows printer software relies upon has changed in the last few days. The result of these changes is that there can be a 10 – 15 second delay each time …
Read More