Many of our churches currently use Planning center services to plan their services and schedule people for different service roles. UCare has supported syncing people to Planning center so that you could roster them for these positions, this meant that you didn’t need add people to two systems, or update a person in Planning center and UCare.

Planning center recently depreciated the way we talk to their product (the API), we are now using their new API for syncing profile updates with their product. But with these changes our ability to sync contact info has been disabled.

 

How to re-sync

  1. Open the UCare Sync center (found in the left hand nav bar) and then click on Planning center.
  2. Click the connect to Planning center button, this will redirect you to Planning center to ask for permission for UCare to talk to their product.
  3. After approving UCare you will return to UCare and see a list of disconnected profiles, select all the profiles you want to re-sync and then click Actions > Sync with planning center.

 

If you followed all these steps then your work is done, the selected people are re-synced with Planning center and any updates to their profile will be sent to Planning center.

An added benefit of this new sync with Planning center is that we can now fully sync changes both ways. Previously this sometimes didn’t work when the change was made in Planning center. Now though you will see those updates happening in both directions within a few seconds of the change being made. Additionally more info is now being synced then previously.

Latest From the Blog

Issues

🛑 macOS Catalina & DYMO printing issues

8 October 2019
macOS Today Apple has released the latest version of the macOS operating system. It’s available as a free upgrade for most iMacs and MacBook’s, but if you are using a DYMO printer for check-in then DO NOT UPGRADE YET. Apple create great products and updates the software for free every year, and like clockwork macOS …
Read More
Updates

Kiosk updates: multiple label designs, custom details and emoji ⭐ 🎁 👋

26 September 2019
Here are the details on some updates to the check-in kiosk that we rolled out this week. First up if you go to Check-in settings you’ll notice that you can now upload multiple DYMO Nametags and DYMO Security Tickets. You can also enable one or more “More detail” types that are then available to include …
Read More
Help

TIP: How to insert emoji in bulk SMS ????

3 May 2019
For those churches that are using the bulk SMS features in UCare we wanted to share a quick tip on inserting emoji (e.g. ????????????????‍♂️????✝) when using Windows 10 or macOS.   How to insert emoji on Windows 10 Place the keyboard cursor at the point where you want to insert the emoji. Use the keyboard …
Read More