We’ve been working hard on creating new help videos and are excited to be releasing almost 20 videos, these relate to many of the common tasks that you need to accomplish in UCare.

 

We have more videos in production so if you have any feedback or have a particular help video you’d like to request we’d love to hear from you, simply email support@ucarehq.com.

Latest From the Blog

Issues

🛑 macOS Catalina & DYMO printing issues

8 October 2019
macOS Today Apple has released the latest version of the macOS operating system. It’s available as a free upgrade for most iMacs and MacBook’s, but if you are using a DYMO printer for check-in then DO NOT UPGRADE YET. Apple create great products and updates the software for free every year, and like clockwork macOS …
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Updates

Kiosk updates: multiple label designs, custom details and emoji ⭐ 🎁 👋

26 September 2019
Here are the details on some updates to the check-in kiosk that we rolled out this week. First up if you go to Check-in settings you’ll notice that you can now upload multiple DYMO Nametags and DYMO Security Tickets. You can also enable one or more “More detail” types that are then available to include …
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Help

TIP: How to insert emoji in bulk SMS ????

3 May 2019
For those churches that are using the bulk SMS features in UCare we wanted to share a quick tip on inserting emoji (e.g. ????????????????‍♂️????✝) when using Windows 10 or macOS.   How to insert emoji on Windows 10 Place the keyboard cursor at the point where you want to insert the emoji. Use the keyboard …
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